Description

Come build the future with us. JP Payments creates foundational systems and products that enable Amazon to accept payments for all goods, content, and services purchased on Amazon.co.jp. Our mission is to delight customers by building payment experiences and financial services that are trusted, valued, and easy to use.

We are looking for a Product Manager to own and grow Amazon Japan's installments portfolio. Japanese customers have a strong preference for

flexible, interest-free payment options on high-ticket purchases, and competing retailers already offer this at scale. The opportunity for Amazon is significant, and your job is to capture it.

Key job responsibilities

What you'll own

- Product strategy and roadmap for JP installments programs

- Customer experience for installment discovery, eligibility, and checkout

- Payment method expansion (Credit Cards, BNPL, Amazon Credit Line, Partner Payment Products)

- Customer engagement programs to grow adoption and lifetime value

- Partnerships with Japanese issuers, networks, and financing partners

- Customer active rate, spend per active customer, and overall program growth goals

This role owns the customer-facing installments product strategy: expanding payment method coverage, growing program adoption, improving the customer experience, and partnering with Japanese issuers and financial partners to unlock new capabilities. You will define the roadmap, set goals, and drive execution across a cross-functional team spanning engineering, design, data science, and external financial partners.

Experimentation is at the heart of our culture. You will run a comprehensive test-and-learn approach to validate hypotheses, scale what works, and make

data-driven decisions about where to invest. You will work closely with the Worldwide Installments team, JP Payments leadership, and external Japanese

payment partners to deliver measurable customer and business impact.

A day in the life

You start the day reviewing customer active rate and spend per active customer trends, then sync with your Bangalore engineering team on a new platform capability. Mid-morning, you meet a Japanese issuer partner in Tokyo to align on integration plans, drafting follow-ups in Japanese. In the afternoon, you review a new installment checkout experience with UX, then write a one-page narrative for leadership on the H2 roadmap. You'll spend your time across external Japanese partners, customer experience, data and strategy, and stakeholder alignment across Tokyo, Bangalore, and Seattle.

About the team

Amazon Payments Japan is part of Amazon's Worldwide Payments organization. We build

payment products and services that serve millions of customers across Amazon.co.jp, including co-branded credit cards, installments, reward points, and emerging payment methods. The Installments team owns the strategy and execution of flexible payment options that make high-ticket purchases more accessible to Japanese customers.

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent

- 7+ years of product or program management, product marketing, business development or technology experience

- Experience overseeing roadmap strategy and definition

- Experience with end to end product delivery

- Experience owning technology products

- Experience communicating to senior management and customers verbally and in writing

- Both business level English and Japanese language ability (speaking, reading, writing).

PREFERRED QUALIFICATIONS

- Experience in fintech, payments, card companies, financial services, e-commerce tech etc.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.