Description

Product Manager
Reports to: Manager, Product Management
Preferred Location: Kenya

Introduction
Living Goods endeavours to improve access to essential healthcare services in underserved regions, particularly in sub-Saharan Africa. We empower Community Health Workers (CHWs) with digital tools that enable them deliver door-to-door care. CHWs use a mobile app to track pregnancies, diagnose and treat common infectious diseases like malaria and pneumonia, monitor disease outbreaks, and follow up with families. Real-time data also supports performance monitoring and impact assessment. By integrating tech-based solutions into community health systems, Living Goods fosters better health outcomes, demonstrating the power of digital health in transforming healthcare delivery in resource-constrained settings.

We are looking for a Product Manager to support delivery across our portfolio of digital health innovations. This is an execution-focused role embedded in the product development cycle, working closely with the Manager, Product Management, engineering teams, field users, and program stakeholders. The successful candidate will own the day-to-day product work that turns requirements into shipped, tested features - writing requirements, managing backlogs, coordinating delivery, and ensuring the team always has well-defined work to execute against. The role spans products at different stages of maturity, from early prototyping to scale preparation, requiring strong organisational skills and curiosity about emerging digital health solutions.

The role reports to the Manager, Product Management and is embedded within the Global Software Engineering team under the Digital Health department.

Roles And Responsibilities

• Write detailed user stories, functional requirements, and acceptance criteria for engineering teams on assigned innovation products.
• Own and maintain the product backlog for assigned products, working with the Manager, Product Management, and engineering leads to keep priorities current, sequenced, and well-defined.
• Track release schedules, flag risks early, and ensure key milestones remain on track across concurrent workstreams.
• Engage directly with field users - Community Health Workers, supervisors, and program staff - to gather, document, and synthesise feedback into actionable product inputs.
• Collaborate with UI/UX designers to develop wireframes, user flows, and interface specifications grounded in real user needs.
• Support sprint ceremonies including refinement, planning, and retrospectives, ensuring the engineering team has clear, well-defined work.
• Facilitate user acceptance testing and manage post-deployment feedback loops for assigned products.
• Track product performance metrics and surface insights to the Manager, Product Management to inform iteration decisions.
• Produce clear, concise product documentation and status updates to keep stakeholders informed.
• Support the Manager, Product Management in stakeholder engagement, requirements gathering, and cross-functional coordination as required.

Skills & Competencies

• 3-5 years of product management, business analysis, or closely related experience.
• Hands-on experience writing requirements, managing backlogs, and coordinating product delivery in agile environments (Scrum, Kanban).
• Ability to engage directly with end users and translate qualitative feedback into well-structured, actionable requirements.
• Organised and detail-oriented, with the ability to manage multiple workstreams concurrently without losing track of quality or timelines.
• Strong written and verbal communication skills; comfortable working across technical and non-technical teams.
• Curiosity and interest in emerging technology, including AI-enabled digital health tools.
• Experience in the digital health sector or international development is an advantage, not a requirement.
• Comfort in a rapidly changing environment, with the ability to handle uncertainty and contribute to problem-solving initiatives.

Minimum Qualifications

• Bachelor's degree in Information and Communication, Digital Health, Computer Science, or a related discipline or relevant experience.
• Product management or business analysis certifications an added advantage.

Compensation
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.

Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.If offered a role at Living Goods, we'll request consent to complete a background check, which is part of our hiring process.