Description

Key Responsibilities

• Define and own the product strategy, roadmap, and vision for Databricks Model Experimentation capabilities, ensuring alignment with CCB's AI/ML platform goals and enterprise compliance requirements.
• Lead end-to-end product lifecycle management, including discovery, requirements definition, prioritization, and delivery of scalable, secure, and compliant AI/ML platform features.
• Drive the migration and integration of Databricks-based solutions, identifying dependencies, mitigating risks, and coordinating with cross-functional teams to ensure seamless execution.
• Collaborate with data science, engineering, architecture, and compliance teams to embed governance controls into product design and operations.
• Champion observability, monitoring, and operational resilience for AI/ML model experimentation workflows to ensure platform stability and reliability.
• Engage with internal customers and stakeholders to gather feedback, understand evolving needs, and translate them into actionable product enhancements.
• Lead vendor evaluation and selection processes related to model experimentation, ensuring alignment with strategic and compliance requirements.
• Communicate product vision, progress, and challenges transparently to senior leadership and critical partners, driving consensus and resource prioritization.
• Foster a culture of innovation, continuous improvement, and collaboration across product, engineering, and architecture teams.

Required Qualifications and Skills

• 8+ years of product management experience, including 3+ years leading product strategy and delivery for a large-scale Databricks-based AI/ML platform (e.g., model experimentation, MLflow, feature engineering, governance, and platform operations).
• Deep expertise in AI/ML platform capabilities, specifically feature stores, model experimentation, and lifecycle management.
• Strong hands-on knowledge of Databricks and its ecosystem, including experience with platform migrations and integrations.
• Proven track record of delivering enterprise-grade AI/ML solutions in highly regulated environments.
• Demonstrated ability to lead cross-functional teams in matrixed organizations, managing dependencies and mitigating risks effectively.
• Excellent communication skills with the ability to influence senior leadership and diverse stakeholders.
• Strong strategic thinking and customer-centric mindset, with a focus on scalability, security, and operational excellence.
• Experience with observability, monitoring, and governance frameworks for AI/ML workloads.

Preferred Qualifications

• Prior experience in financial services or similarly regulated industries.
• Knowledge of compliance frameworks related to AI/ML and data security.
• Strong understanding of market trends and emerging technologies in AI/ML infrastructure.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.\n