Description

\u003cp\u003e\u003cstrong\u003eCompany Information\u003c/strong\u003e\u003cbr\u003eFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.\u003cbr\u003e\u003cbr\u003eOur business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.\u003cbr\u003e\u003cbr\u003eIf you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eJob Summary\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThe Digital Product Manager is responsible for managing and optimizing fan-facing digital experiences across web, mobile app, and ecommerce platforms. This role will support the execution of the organization's digital product roadmap with a focus on improving user experience, conversion, engagement, and revenue performance.\u003c/p\u003e\n\u003cp\u003eThis position will work cross-functionally with marketing, analytics, ticketing, technology, and external partners to deliver scalable digital experiences and support personalization, testing, optimization, and website development initiatives across the fan journey. The ideal candidate will have a strong understanding of modern web platforms and front-end technologies and be comfortable working directly within content management systems to support the creation, launch, and ongoing optimization of digital experiences.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eEssential Functions\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eSupport the execution and management of the organization's digital product roadmap across web, app, and ecommerce platforms.\u003c/li\u003e\n\u003cli\u003eCoordinate cross-functional digital initiatives that improve fan experience, conversion, engagement, and operational efficiency.\u003c/li\u003e\n\u003cli\u003eAssist in managing UX, CRO, and site optimization efforts to improve digital performance and customer satisfaction.\u003c/li\u003e\n\u003cli\u003eSupport the creation, development, launch, and ongoing management of websites, landing pages, and digital experiences across CMS platforms.\u003c/li\u003e\n\u003cli\u003eUtilize a working knowledge of HTML and CSS, along with basic JavaScript, to support front-end enhancements, troubleshoot issues, and collaborate effectively with developers and technology partners.\u003c/li\u003e\n\u003cli\u003ePartner with analytics teams to monitor digital KPIs, conversion funnels, and behavioral insights to identify optimization opportunities.\u003c/li\u003e\n\u003cli\u003eWork with Technology, AEG, hosting providers, and external vendors to manage platform enhancements, integrations, hosting environments, domain and infrastructure considerations, issue resolution, and product releases.\u003c/li\u003e\n\u003cli\u003eHelp prioritize digital enhancements and feature requests based on business impact, fan feedback, technical feasibility, and performance insights.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eRequired Qualifications\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eBA/BS Degree (4-year) (Advanced Degree Preferred) Digital Marketing, Digital Techology, Product or related technical field\u003c/li\u003e\n\u003cli\u003e4-6 years Related work experience\u003c/li\u003e\n\u003cli\u003eProven experience supporting and managing digital product strategy across web, mobile app, and ecommerce platforms, including UX optimization, conversion rate optimization (CRO), and digital roadmap execution.\u003c/li\u003e\n\u003cli\u003eExperience creating, launching, managing, or significantly contributing to consumer-facing websites and digital products.\u003c/li\u003e\n\u003cli\u003eExperience managing and optimizing fan-facing digital experiences, including ticketing flows, ecommerce journeys, content experiences, landing pages, and customer engagement touchpoints.\u003c/li\u003e\n\u003cli\u003eExperience participating in product and technology decisions related to website platforms, CMS solutions, hosting providers, integrations, and scalability.\u003c/li\u003e\n\u003cli\u003eStrong experience leveraging analytics and user behavior insights to inform product decisions, identify optimization opportunities, and improve conversion, engagement, and retention outcomes.\u003c/li\u003e\n\u003cli\u003eExperience identifying business and user needs, defining product requirements, prioritizing enhancements, and delivering scalable digital solutions aligned with organizational objectives.\u003c/li\u003e\n\u003cli\u003eExperience supporting personalization, testing, and experimentation initiatives, including A/B testing, user journey optimization, and digital performance measurement.\u003c/li\u003e\n\u003cli\u003eExperience building and managing tracking, attribution, and reporting frameworks across digital marketing and product ecosystems to ensure data integrity and actionable insights.\u003c/li\u003e\n\u003cli\u003eExperience partnering cross-functionally with marketing, ticketing, partnerships, analytics, technology, development, and operations teams to align digital product initiatives with commercial and fan engagement goals.\u003c/li\u003e\n\u003cli\u003eExperience in sports, media, entertainment, or consumer-facing digital businesses preferred but not required.\u003c/li\u003e\n\u003cli\u003eHands-on experience working within CMS platforms such as WordPress, Webflow, Drupal, or similar systems.\u003c/li\u003e\n\u003cli\u003eWorking knowledge of front-end web technologies, including HTML and CSS, with familiarity or basic experience with JavaScript.\u003c/li\u003e\n\u003cli\u003eAbility to understand and troubleshoot front-end website issues and effectively communicate technical requirements to developers, designers, vendors, and technology teams.\u003c/li\u003e\n\u003cli\u003eFamiliarity with website hosting environments, domains, DNS, content delivery, website performance, platform architecture, and related infrastructure considerations.\u003c/li\u003e\n\u003cli\u003eFamiliarity with digital product, analytics, and marketing technology platforms including GA4, CMS platforms, ecommerce systems, A/B testing tools, CRM/CDP platforms, tag management systems, and project management systems preferred.\u003c/li\u003e\n\u003cli\u003eAbility to translate business objectives and user needs into actionable product requirements, roadmaps, technical requirements, and implementation plans.\u003c/li\u003e\n\u003cli\u003eFamiliarity with data privacy, information security, website accessibility, and risk management concepts related to digital platforms and customer data.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePayscale: \u003c/strong\u003e$86,155.00 - $109,785.00\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eBonus:\u0026nbsp;\u003c/strong\u003eThis position is eligible for a bonus under the current bonus plan requirements.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eBenefits:\u0026nbsp;\u003c/strong\u003eWe offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eAEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship.\u0026nbsp; AEG may require an employee to perform duties outside their normal description.\u003c/p\u003e\n\u003cp\u003eAEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. \u0026nbsp;We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eEmployer does not offer work visa sponsorship for this position.\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e