Description

The Community Manager serves under the direction of the Board of Directors and is responsible for the overall operations of the Shelter Bay Community as directed in Rules & Regulations, Part II, Chapter 80 - Manager. The Community Manager is an on-site position, which is the direct report for all Shelter Bay Community personnel. The Community Manager is the person responsible for ensuring the Community operates safely, efficiently, and effectively in accordance with the articles of incorporation, covenants, by-laws, rules & regulations, policies, procedures, and directives adopted by the Board. The Community Manager is responsible for preparation and submission/presentation of the annual operating and capital budgets. The Community Manager shall communicate regularly and freely with the Board and assist and/or advise them as needed. The Community Manager is expected to interact effectively and respectfully with personnel and all members of the community and public. On a day-to-day basis, the Community Manager reports directly to the Board President with regard to Community operations and tribal relations.

Duties:

The duties of the Community Manager to accomplish the above include, but are not limited to:

• Assist the board in the operation and administration of the community
• Ensure compliance with the Shelter Bay Community, Inc. and Shelter Bay Company Articles of Incorporation, Covenants, and By-Laws as well as rules and regulations, policies, resolutions, and amendments thereto
• Acts as Designated HR Manager
• Oversee all Community Departments
• Oversee all Community Staff
• Enforce strict confidentiality standards in all operations
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions of direct reports, and oversee all training for new and current staff
• Ensure all staff are evaluated on performance by their supervisor at least annually as established in the HR policies
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations and company policies
• Oversee management of relationships with key operations vendors
• Ensure cost effective purchasing of supplies, materials, and equipment
• Attend membership and Board meetings as directed by the Board
• Support all standing and ad hoc committees and subcommittees including overseeing annual committee budget requests and distribution
• Support and collaborate with Project Manager to ensure Capital Projects successfully meet compliance and budget expectations
• Apply sound risk management and loss prevention practices to protect Community assets from accidental loss
• Ensures all departments have standard written policies and procedures
• Provide a process to respond to all alarms and monitoring calls 24/7/365
• Act as Community liaison with legal counsel, as delegated by the Board President
• Create and support a positive, respectful relationship with members of the Swinomish Tribe
• Represent the Community at meetings and functions as directed by the Board
• Create written reports for presentation to the Board on ongoing monthly operations and financial status including member delinquencies Create written reports for presentation to standing or ad hoc committees as requested, providing relevant and necessary information
• Prepare short and long-term plans to support operations and capital budgets as approved by the Board and Community
• Prepare, implement, and oversee the operating and capital budgets as approved by the Board
• Chair Green Committee, overseeing Staff and approving all staff activities and Member requests (Lot and greenbelt tree management)
• Other duties as assigned by Board of Directors
   

Requirements

Knowledge Skills and Abilities:

• Firm and decisive leadership skills
• Effective time management skills
• Written and verbal communications skills including the ability to develop and make clear, concise presentations and reports
• Ability to work cooperatively and effectively with others at all levels, skills, and opinions
• Ability to exercise good judgment and make sound decisions in a timely manner
• Willingness and ability to handle and resolve conflict
• Knowledge and experience in HR
• Knowledge of and ability to work in a public sector environment
• Ability to oversee various departments and operations simultaneously
• Ability to comprehend and apply various levels of rules and regulations from governing documents and State laws in decision making and job performance
• Proven ability to manage employees and build a cohesive team environment
• Understanding of basic principles of large-scale maintenance and operations
   

Minimum and Preferred Qualifications:

• Bachelor’s degree in public administration, Business Administration, or related field preferred, but not required. Equivalent experience may substitute for all or part of the education at the discretion of the Board of Directors.
• Minimum of five years management experience. Preferably in a small to medium sized organization with responsibility for six or more employees, including selecting, training, evaluating, and supervising employees of various skills.
• Minimum of two years of successful experience working with volunteer and elected groups such as Boards, City Councils, committees, etc. preferred.
• Prior experience as a manager of a private community or in the public sector is preferred.
• Knowledge of public utilities and marina operations preferred.
• Awareness of and experience working with Tribal Community governments, Tribal land leases, and corresponding federal agencies preferred.
• Legal eligible to work in the Unity States. Have or are able to obtain a valid Washington State driver's license required, along with dependable transportation.