Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Position Summary

The Communications Specialist will work closely with leaders throughout the company, the Communications team and PSA marketing to develop story ideas, features, campaigns and communications plans to support the company's business objectives. They will provide an impact to PSA by engaging team members through a variety of tactics including newsletters, the employee intranet site and other employee-specific communications tools.

Job Responsibilities

• Manage the strategy and execution of communications initiatives for operational team members.
• Serve as the communications subject matter expert with departmental leadership.
• Support the development and implementation of creative communication strategies and tactics to reach a diverse range of audiences across a variety of tactics.
• Establish strong relationships with department leadership to foster trust and communications counsel expertise.
• Report on engaging opportunities where team members get involved in the community.
• Draft letters and talking points for leaders as needed, adapting tone easily.
• Use data and analytics on internal messaging consumption and make recommendations and decisions regarding communications strategies and plans.
• Drive management, content development and support publication of newsletters and postings to employee intranet site.
• Be accountable for supporting the successful development of strategies as well as tactical execution of communication plans in a fast-paced, constantly changing, multi-faceted environment, working alongside the Director.
• Identify and develop stories from around the airline that support the company's vision, culture and brand and easily adapt tone for writing across both internal and external channels.
• Participate in corporate meetings to discuss communications strategies and develop talking points for executives and senior leaders.
• Coordinate agendas and materials for town hall meetings and other team member leadership meetings.
• Develop press releases and statements for media and nurture media relationships and drive awareness of PSA activities in the public relations community.
• Serve as back-up to the Manager of Communications for Crisis Communications events and initiatives.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• 4-6 years of experience in communications or journalism.
• Experience writing and developing content for internal communication activities.
• Experience managing multiple projects.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the U.S.

Preferred

• Bachelor's degree in journalism, communications or public relations.

Additional Information

Supervisory Responsibility: This position is not a supervisory role

Delegation: In absence, responsibilities delegated to Manager of Communications.

Authorities: None.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.