OSI is a leading provider of promotional product solutions and we are looking for talented, creative and service oriented individuals to join our team. If you take Ownership in your work, enjoy being Nimble in developing solutions and are Enthusiastic in what you do, please send us your resume today!
Under general supervision, performs a variety of customer support duties, such as customer quotes & presentations, sales order entry, phone calls with customers and suppliers to place, process and complete orders, customer invoicing, establishing and maintaining organized records. The successful candidate for this position will be able to communicate with the customer and internal staff throughout the order process and work on tight deadlines. The Account Coordinator will be responsible for Ideation, Creative thinking, Sales Orders, Purchase Orders, customer and vendor communications etc.
Primary Duties & Responsibilities (90%)
Manage phone calls as they pertain to the following
Customer quotes & presentations
Order Taking/Order Entry
Order Shipping & Delivery
Sales Order Entry
Purchase Order creation, review & submission
Ensure timely & accurate processing of customer orders
Assist in & resolve customer and supplier issues
Work with promo team in harmonious and cooperative manner
Secondary Responsibilities (10%)
Participate in customer service and/or fulfillment team meetings
Analyze the workflow, discover bottlenecks & provide feedback and input on ways to streamline or improve processes
This job description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisors’ instructions and to perform the tasks requested by their supervisor.
Knowledge, Skills and Abilities Required
Possess strong written & verbal communication skills
Possess strong data entry skills & experience
Ability to multitask and change tasks quickly in a high pace environment
Familiarity with MS Office (excel, work, outlook)
Additional Salary Information: Full Benefits
Includes Medical, Dental, Sick Leave and designated Paid Holidays
Internal Number: 11-2019
About One Source Industries
We are a $25 million company located in Irvine, CA. We specialize in displays, packaging and promotional products.Excellent pay and benefits in a fast pace environment.