Description

If you enjoy creative problem solving, are highly analytical, and are skilled at building momentum around meaningful work, this is the role for you.

Join our dynamic Rewards team as a Vice President Product Owner, where you'll have the opportunity to leverage your creative problem-solving skills and analytical mindset to enhance our Chase Rewards product. You'll be instrumental in delivering loyalty user experiences, personalizing our products, and promoting the modernization of our platform. Your role will involve strategic planning and implementation of customer-centric Rewards journeys and collaborating with cross-functional teams to promote business results.

As a Vice President Product Manager in the Chase Rewards team, you will be responsible for supporting a product area within Chase Rewards. You will leverage your deep understanding of customer needs and data intelligence to make our products better, smarter, and more personalized. Your role will involve defining and supporting the strategic vision for the modernization path of a platform product as you build new customer-centric Rewards journeys. You will promote the planning, sequencing, and implementation of these initiatives to promote end-state transformation based on value, impact, and time to market.

Job Responsibilities

• Drive strategic product vision and define roadmap that brings your vision to life by balancing foundational capability enhancements with creative, experimentation-driven learning.
• Maintain evergreen product roadmap based on changing market and customer needs that delivers incremental value across multiple releases
• Become a subject matter expert on the Loyalty user experience and your assigned product area
• Partner closely with Business, Technology, Design, and Data teams to lead product development efforts, ensuring epics and stories are clearly defined with acceptance criteria and delivered on time. Help drive completion of epics and remove blockers.
• Lead your stakeholders and cross functional teams to achieve the best business value possible. Use collaborative storytelling to communicate and drive cross-functional alignment for your work.
• Communicate product needs, progress and business challenges to executive level
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required Qualifications, Capabilities, and Skills:

• 5+ years of product management, program management or relevant experience
• Proven track record of delivering complex initiatives in fast paced environments.
• Ability to synthesize large amounts of information in order to inform and make decisions quickly, take risks, course-correct, and constantly iterate on your approach
• Ability to make recommendations and progress in the face of ambiguous and at times overlapping priorities.
• Excellent written and verbal communication skills: able to present facts and ideas in a clear, concise and convincing manner to cross-functional partners up and down the chain with the ability to influence and motivate
• Proven success in collaborating with cross-functional teams, influencing and driving decisions
• Commitment and self-motivation suitable to a start-up team
• Experience with Microsoft suite (PowerPoint, Excel, SharePoint) JIRA, and Confluence Tools.
• Bachelor's degree required

Preferred Qualifications, Capabilities, and Skills:

• Experience with agile product development techniques and continuous integration philosophies and practices for speed to market is a plus

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.\n