Description

We have an exciting opportunity to accelerate your product leadership by shaping a next-generation analytics platform that powers customer and partner experiences.

As a Product Manager within the Consumer and Community Banking Card Data & Analytics team, you lead the design and build of a scalable analytics environment for a new strategic partner, enabling robust querying, modeling, reporting, and machine learning and artificial intelligence capabilities.

Job Responsibilities

• Ideate and improve business-ready datasets when there's a clear business justification. Be able to provide business ready datasets with enhanced usability after understanding the use cases of the data in thorough detail
• Partner with data owners, engineering, data science, and business stakeholders to deliver scalable, compliant data product solutions and generative AI solutions.
• Drives new GenAI use cases and product created to improve the Card business
• Translates business requirements into clear technical specifications and user stories for development teams and can articulate the business value of the data product to a varying audiences.
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Lead modernization initiatives, including migration from legacy systems to cloud-native architectures such as AWS and Data Lake.
• Develops a strong partnership with Stakeholders; communicating product updates, influencing the importance of data to the organization & articulating the business value of centralizing data
• May be required to coaches and mentor a small team of junior product managers on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods. Helps uplift the team to develop a product mindset to help tell a story of the importance of data, the generative AI solutions and how this moves the needle with the businesses and enhancing our customers

Required qualifications, capabilities and skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition and value management
• Experience in driving change within organizations and managing stakeholders across multiple functions
• Structured thinker and effective communicator with excellent written and verbal communication skills
• Strong understanding of agile methodologies and experience with them
• Strong time management skills, with an ability to multitask and work under pressure and engage with colleagues across regions and time zones.
• Technical knowledge of data engineering, data pipelines, data modeling and data architecture

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• High proficient in data querying with languages as Python, R, Perl, SQL
• Experience in product development and familiarity with different data environments such as AWS S3, Snowflake and Data Bricks
• Prior experience in a Credit Card organization / background is preferred, not mandatory

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
\n
\n
\n
\n
\n The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.\n