Description

Join this dynamic team providing financial solutions to over 28 million Consumers across the country at one of the world's most innovative banks

As a Product Manager II in our Core Deposit Strategy team, you will be responsible for developing and leading the long-term strategic vision for the Consumer Banking's mass market customers and deposit portfolios. You will define the strategic vision and execution of the Core deposit product portfolio; focusing on running the bank activities and improving key banking journeys.

This role provides an opportunity to solve complex questions, lead across broad stream of work, improve customer experience, and make meaningful, scalable impacts to the business.

Job responsibilities

• Act as a general manager by putting the customer at the center while managing the P&L and defining the OKRs with lens of evaluating external factors such as competitive environment, consumer trends, and regulatory environment
• Expand awareness and access to our product's value proposition across every customer touch point, utilizing programs such as Benefits Hub and Value of Chase
• Lead and manage "understand and pay my monthly service fee" customer journeys to monitor MSF related activities, improve fee transparency and customer communication an account/price linking programs
• Enhance and manage our product conversation process and journeys
• Oversee running the bank activities which can includes compliance/regulation standards, understanding of controls process, and managing ongoing activities such as program and price linking
• Collaborate closely across various levels and functions within the organization, provide leadership to influence outcomes

Required qualifications, skills and capabilities

• 5 years of deposit experience (in Product Management, Finance, or Strategy)
• Strong general management and leadership skills, including demonstrated success leading large organizations through significant changes
• Structured thinker and effective communicator with excellent written communication and presentation skills
• Curiosity type of background to identify ways we can improve customer experiences and an making data driven decisions
• Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
• Expertise in defining product strategy supported by analytical analysis to identify trends and showcase relevant metrics/insights
• Demonstrated ability to quickly develop effective trust-based relationships, working closely with cross functional stakeholders across the business to influence outcomes and oversee accountability without formal authority

Preferred qualifications, skills and capabilities

• Bachelor's degree, MBA or other advanced degree preferred

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.\n