Description

About the job Product Manager (eCommerce)

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer-centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.

Position Overview : We are looking for Product Manager to ensure the product delivers business value, aligns with company strategy, and manages cross diciplinary dependencies & integration.

Responsibilities :

• Collaborate with Product Owners to define product strategy & product vision
• Be aware of competitors' eCommerce strategies in order to identify own competitive advantage
• Analyze & recommend cross-industry eCommerce strategies adoption
• Monitor and improve site usability, navigation & response time
• Provide omni-channel customer support & outreach
• Enhance users' personalization of experience
• Identify and recommend emerging technology towards raising competitive advantage

Requirements :

• Bachelors degree (S1) in a relevant field (e.g., Business, Logistics, Supply Chain, Information Systems, or Engineering).
• Minimum 5 years of experience in a similar role or industry
• Strong background in logistics and/or supply chain operations is a must ideally with experience in managing digital products or transformation initiatives within the logistics sector.
• Demonstrated ability to translate complex operational needs into digital product solutions
• Familiarity with customer journey mapping and user-centered design principles is an advantage

Disclaimer
Meratus is committed to ethical hiring practices. Please note that our recruitment process is free of charge. We do not request any payment from candidates at any stage of the recruitment process. Beware of fraudulent job offers in our name.

For more information about this vacancy or the company, feel free to visit our official website at https://www.meratus.com/