Description

• Run the day-to-day operations of all aspects of either an on-site or portfolio of communities to ensure excellent service.
• Prepare and solicit bids, provide comparisons, and monitor all maintenance programs relating to the property and aesthetic appearance of the property, building strong relationships with vendors.
• Act as a liaison for all resolutions of the property, utilizing sound business judgment to resolve issues and conflicts.
• Manage individual account information with the utmost confidentiality, communicating professionally both oral and written information effectively.
• Develop and monitor property budgets on a timely basis in a manner that supports the financial expectations of the Board and Association.
• Coordinate, negotiate and issue vendor contracts for property services in accordance with the management agreement.
• Prepare a monthly board package to the Board of Directors consisting of a management report outlining actions required, proposals, correspondence and financial reporting.
• Preparing for and assisting association meetings.
• Daily use of company software (CINC), Word and Excel or Google Suite (Docs, Sheets, Gmail, etc) documents for communication, organization and detailed follow-through.
• Perform covenant drive throughs if client contract requires it. 

Requirements

• Real Estate CAM License required, Salesperson license preferred. CMCA, PCAM, or LCM designations are a plus.
• 1-5 years of community association management (HOA) experience (not multi-family related) is desired
• Associate degree required; Four-year degree from an accredited college or university with relevant coursework preferred.  
• Must be comfortable working in a fast-paced multi-tasked environment where things are not always well defined up front.
• Proficient knowledge of Microsoft Office including Word, Excel as well as experience working with G-Suite (Gmail, Drive, Calendar, etc.).
• Comfortable learning new software systems – experience with any of the following is a plus:  CINC, DoorKing, Google, etc.
• Ability to research problems, prepare written recommendations and compose correspondence.
• Valid GA Driver’s License and proof of valid auto insurance.
• Reliable transportation.
• Exceptional communication skills both written and verbal with a polished, professional and friendly demeanor.  Ability to resolve conflict and handle difficult people and conversations.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and effective organizational skills are a must.
• Willingness to work evenings when necessary.