Description

Job Description

Vodafone Qatar's bold vision is "To pioneer digital innovation and to be people's first choice in telecom and digital services." As part of this vision, Vodafone is expanding it's portfolio of service offerings.

As Product manager, you will be responsible to strategize, plan, design and deliver a world class user experience for customers and merchants. The role is to manage the end-to-end product lifecycle for customers, merchant interfaces, and back-office tools and to create and implement a digital product vision and roadmaps that address today's business needs & future growth.

Responsibilities

• Accountable for Product roadmap planning and product delivery.
• Project Management- Oversee and support Integration efforts of exchange houses, merchants, partners.
• Service management, operations management for partners and act as a point of contact for all 3rd party partners.
• Design the UX design and ensure management sign-off and Manage capex spend for building product capability.
• Interface with finance business partners to support preparation of Business cases for product investments
• Develop business case for enhancing product and future investments into the product.
• Track and Govern agile and traditional delivery programs to deliver product features against plan.
• Liaise and support the technical team to manage the platform performance, upgrades and other modifications.
• Be the champion for customer experience and ensure a clear differentiator in the delivered customer journey. Spot trends and best practices across industries & provide inputs to improve current user experience.
• Performs related tasks consistent with skills and abilities and general responsibilities as assigned by the Line Manager.

Qualifications

• Should have a solid track record of developing and leading high performing teams in matrix organisation structures.
• Min. 8 years of B2B or B2C relevant product delivery experience, setting and executing product vision .
• Experience of product delivery financial services or banking vertical will be an advantage.
• Understanding of Design thinking, Experience Design methodology and UI/UX design concepts is useful.
• Technical skills to manage and improve App performance - A/B testing; data driven decision making, google and adobe analytics.
• Hands-on experience in project management tools - Jira, confluence, MS Project, Wrike etc.
• Graduate with Business Administration, Computer science or another related field.