Geiger, the largest privately owned Promotional Product Distributor in the U.S., is looking for a Customer Service Specialist to join our Service Now support team. Working closely with your assigned Sales Partners, as well as Regional Sales Management, you will quickly become an integral part of the sales support team dedicated to providing unique, fun and new, (as well as time!) tested custom imprinted promotional items designed to support marketing campaigns.
Duties and Responsibilities:
Contact with suppliers for information (pricing, production dates, stock quantities, etc.)
Promotional product items recommendations
Follow up for all order activities
Order self-promotion aids and spec samples
Artwork Submission to Factory and proof follow up
Educate sales partners on matters regarding products and service
Full Time Regular
M - F
Regular (WEST COAST) Business Hours
Seeking candidates to service the West Coast
Geiger is an Equal Opportunity / Affirmative Action Employer
Positive team player
Ability to multi-task and to be flexible
Strong customer service experience
Excellent verbal and written communication skills and is proficiency in MS Office
High School Diploma required, college exposure or degree a plus
PROMOTIONAL PRODUCT EXPERIENCE A NECESSITY
Exposure to sales/customer service environment needed
Additional Salary Information: Hourly wage based on experience.
Geiger is one of the largest family-owned and most respected companies in the promotional products industry and the largest privately held promotional products distributor in the world.Our history spans 5 generations and 3 centuries. The company was founded in 1878, when brothers Andrew and Jacob took over their father’s two-room print shop in Newark, New Jersey. A staff of 4 – the brothers, a pri...nter, and a bookkeeper – produced a small line that included advertising calendars, fans, and greeting cards. In the early 1900s, the second generation brothers, Frank, Charles, and George added date books and diaries to their expanding line. In 1930s, Frank's two sons, Ray and Frank, led the firm into the distribution of advertising specialty products made by other companies. Meanwhile, Ray acquired the famous Farmers' Almanac™, becoming its 6th editor and tireless promoter for 60 consecutive years! In 1955, the company moved to its current location in Lewiston, Maine. Two of Ray’s sons, Gene and Peter, manage the company today. Under their guidance, Geiger has experienced unprecedented growth and success which has earned numerous business and civic honors.Each generation has enhanced and reinvigorated the business, but the Geigers themselves are only part of the story. Some 500 talented associates work in the Lewiston, ME and field offices supporting a sales force of more than 450 promotional consultants in nearly every state and more than 50,000 customers.